Nutzungsbedingungen

Last updated: 25 July 2026

These Terms of Service ("Terms") govern your use of the RecapButler website and, if your organization is admitted to early access, the RecapButler service (together, the "Service"). By using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" means that organization.

If you do not agree with these Terms, please do not use the Service.

1. What RecapButler is

RecapButler is an approval-gated meeting-to-ops service: it processes meetings your organization chooses to connect, drafts proposed updates (such as CRM entries, tasks and account notes), and writes them into your connected systems only after a person in your organization approves them.

2. Early access status

The Service is currently offered as an early access product. This matters, and we want to be explicit about what it means:

• The Service is in active development. Features may change, break, be added or be removed without notice.
• No service level agreement (SLA). During early access we do not commit to any uptime, availability or support response targets. We care about reliability and will communicate honestly about incidents, but you should not build critical processes on an assumption of uninterrupted availability.
• Data continuity is best effort. We take backups and treat your data with care, as described in our Privacy Policy, but during early access we cannot guarantee against data loss. Keep your systems of record as the authoritative source; that is how the product is designed to work in any case.
• Access may be modified or ended. We may suspend or terminate early access accounts, or the early access program itself, at our discretion with reasonable notice where practicable.
• Pricing. Early access terms, including any pricing or free usage, are as agreed with you at admission and may change at the transition to general availability, with advance notice, except where we have made a specific written price commitment, such as the founding agency program, which we will honor as stated. Paid subscription plans are governed by Section 3.

3. Payment, subscriptions and refunds

RecapButler offers paid subscription plans (currently Solo and Agency) alongside any early access arrangement. This section governs those paid plans.

• Merchant of Record. Payments for RecapButler subscriptions are sold and processed by Creem acting as our Merchant of Record (reseller). When you subscribe, Creem is the seller of record for that transaction, handles payment processing, and collects and remits any applicable sales tax or VAT. Your card statement may show a Creem descriptor. Creem's own terms and privacy notice apply to the payment transaction in addition to these Terms.
• Plans and pricing. The plan features and prices in effect are those shown on our pricing page and on the Creem checkout at the time you subscribe. Prices are exclusive of taxes unless stated; taxes are calculated and shown by Creem at checkout.
• Billing cycle and auto-renewal. Subscriptions are billed in advance on a recurring basis (for example monthly or annually, as selected at checkout) and renew automatically for successive periods at the then-current price until cancelled. By subscribing you authorize the recurring charge.
• Cancellation. You may cancel at any time from the in-product billing settings or the customer billing portal. Cancellation stops future renewals; your plan remains active until the end of the paid period already in progress, after which paid features stop.
• Refunds. Charges for a completed or in-progress billing period are non-refundable except where a refund is required by applicable consumer or data protection law, or where we agree otherwise in writing. If you believe you were charged in error, contact us within 30 days at hello@recapbutler.com and we will investigate in good faith. Nothing here limits mandatory statutory withdrawal or refund rights you may hold as a consumer under the law of your residence.
• Failed and overdue payments. If a renewal payment fails, we may retry the charge and may suspend paid features while the account is past due. Repeated non-payment may result in downgrade to a free tier or termination of the subscription.
• Price changes. We may change subscription prices. Changes to your recurring price take effect at your next renewal after at least 14 days' notice by email or in-product notice; continuing the subscription after the effective date constitutes acceptance, and you may cancel before renewal if you do not agree.

4. Your account and responsibilities

• Provide accurate information when signing up and keep credentials confidential. You are responsible for activity under your account.
• You must be at least 18 years old and using the Service for business purposes.
• Meeting consent is your responsibility. Laws on recording conversations vary by jurisdiction. You are responsible for ensuring that recording and processing any meeting through the Service is lawful, including obtaining any required consent from participants.
• Review before approval is the point. The Service drafts proposals that may contain errors; the human approval step exists so that your organization verifies items before they are written to your systems. You are responsible for what you approve.

5. Acceptable use

You agree not to:

• Use the Service to violate any law, or to record or process communications you have no right to record or process.
• Attempt to probe, breach or circumvent the Service's security, or access data belonging to another customer.
• Reverse engineer, resell or sublicense the Service without our written agreement.
• Use the Service to develop a competing product, or to benchmark it publicly without our consent.
• Introduce malware, or use the Service in a way that degrades it for others.
• Process special categories of personal data (such as health data) through the Service without a prior written agreement with us covering it.

We may suspend accounts that violate this section, with notice where practicable.

6. Your data

• You retain all rights to your data: meeting content, extracted items, and everything the Service writes into your systems on your instruction.
• You grant us the limited license needed to process that data solely to provide the Service, as described in the Privacy Policy.
• We do not train AI models on your customer data.
• On termination, we will delete your meeting data on request, subject to any retention the law requires.

7. Our intellectual property

The Service, including its software, design and branding, is owned by us or our licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your participation in early access. Feedback you choose to give us about the Service may be used by us to improve it, without obligation to you.

8. Third-party services

The Service connects to third-party systems you choose (for example your CRM or calendar). Those systems have their own terms and we are not responsible for them. You are responsible for having the right to connect them.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW. AI-generated drafts may be inaccurate or incomplete; the approval workflow exists for this reason, and we do not warrant the accuracy of any draft.

10. Limitation of liability

To the maximum extent permitted by law:

• Neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data, arising from the Service.
• Our total aggregate liability arising out of or relating to the Service is limited to the greater of (a) the amounts you paid us for the Service in the twelve months before the event giving rise to the claim, and (b) EUR 100.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for willful misconduct or gross negligence.

11. Indemnity

You will indemnify us against third-party claims arising from your breach of Section 3 (including recording without required consent) or Section 4, except to the extent caused by our own breach of these Terms.

12. Termination

You may stop using the Service and request account deletion at any time. Cancellation of a paid subscription is governed by Section 3. We may terminate or suspend access as described in Section 2 and Section 5. Sections that by their nature should survive termination (including 3, 6, 7, 9, 10, 11 and 14) survive.

13. Changes to these Terms

We may update these Terms, particularly as early access evolves toward general availability. Material changes will be notified by email or in-product notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Turkey, excluding its conflict of law rules. The courts and enforcement offices of Istanbul (Çağlayan) have exclusive jurisdiction over disputes arising from these Terms, without prejudice to mandatory consumer or data protection rights you may hold under the law of your residence.

15. Data processing role

Where your organization connects RecapButler to process meeting content on its own instructions, your organization is the data controller of that content and RecapButler acts as a data processor (GDPR Art. 28; veri işleyen under KVKK), as described in our Privacy Policy. For website visitor and waitlist data, RecapButler acts as the data controller. A Data Processing Agreement describing our obligations as a processor, including subprocessor use and notification, security measures, breach notification timing, and data return or deletion at the end of the contract, is available at /legal/dpa. The current, dated list of subprocessors, what data each one touches, and where, is published at /legal/subprocessors.

16. Contact

RecapButler is operated by Simay Yenice Astro Tasarım, a sole proprietorship established by Simay Yenice, registered at Hatboyu No 7/4, Erenköy, İstanbul, Türkiye (Turkish tax number 37045662610).

Questions about these Terms: hello@recapbutler.com.